# TikTrake

> TikTrake is a cloud logistics operating system built for the Chinese market and its links to global trade: AI OCR parcel intake inside Chinese warehouses, shipping-mark matching, container consolidation, and live road + sea tracking until the overseas customer receives the goods.

TikTrake (tiktrake.com) is a multi-tenant SaaS platform used by cloud-warehouse operators in China, their warehouse workers, and their overseas customers. It covers the full China-to-door chain: domestic Chinese courier pickup, warehouse receiving with AI photo recognition, shipping-mark linking to the right customer, container packing (LCL/FCL), ocean transport with transshipment legs, and last-mile delivery abroad.

## Key facts

- Founded for the China export corridor; used for shipments from Guangzhou, Yiwu, Shenzhen, Shanghai, Ningbo and Qingdao to the Middle East, Africa, Europe, Russia, Central Asia, Southeast Asia and the Americas.
- Three roles in one system: warehouse manager (owner), warehouse worker, and customer. Each warehouse works in its own private workspace, and the separation is enforced by the platform.
- AI intake: a worker photographs a parcel label; OCR extracts the shipping mark, phone, tracking number and weight, then matches it to a customer automatically. Unmatched parcels go to an "unknown parcels" queue.
- Tracking: domestic Chinese couriers (SF Express, JT Express, wdexpress, YTO, ZTO, STO, Yunda and others) plus ocean carriers (Maersk, MSC, COSCO, CMA CGM, ONE, Hapag-Lloyd, Evergreen, HMM, ZIM, Yang Ming, PIL). A shipment can leave as a sea container, as air freight, or by truck. Ocean routes are drawn leg by leg, including transshipment ports, never as one straight line, and sea legs show the vessel, the last known position, the current leg and the ETA.
- Role tasks: the warehouse manager approves accounts, prices parcels, notifies customers on WhatsApp, builds containers and exports packing lists. The worker photographs labels, reviews pre-declared inbound parcels, confirms arriving trucks by licence plate, and restores parcels from a 3-day recycle bin. The customer declares parcels before they arrive, follows tracking and prints invoices.
- Invoicing: managers price parcels in the warehouse's own currency and mark them paid; customers get an A4 invoice carrying the warehouse logo, itemised parcels, weights and totals, printable or saved as PDF or PNG. Parcel and packing lists export to CSV, Excel or PDF.
- Container tracking at /track-container is free and public, with automatic carrier detection from the container number.
- Interface languages: Arabic, English, Chinese, Russian and French. Map and location labels follow the browser language automatically.
- Pricing: one plan for warehouse managers at $195/year with a 14-day free trial. Warehouse workers and customers use the platform for free.

## Pages

- [Home](/): What TikTrake does — AI intake, warehouse operations, container packing and live China-to-world tracking.
- [About TikTrake](/about): Company profile, what the platform covers, markets served, carriers and technology.
- [FAQ](/faq): Direct answers about cloud warehousing in China, shipping marks, container tracking, pricing and data isolation.
- [Pricing](/pricing): One plan for warehouse managers, $195/year with a 14-day free trial. Customers and workers are free.
- [Container tracking](/track-container): Free public container tracking for Maersk, MSC, COSCO, CMA CGM, ONE, Hapag-Lloyd and more.

## Guides

- [Guides index](/guides): Shipping and container tracking references for forwarders, warehouses and importers.
- [Shipping mark](/guides/shipping-mark): What a shipping mark is, required fields, examples and a template.
- [Container tracking guide](/guides/container-tracking): Read a container number, detect the carrier, and how routes are drawn leg by leg including transshipment ports.
- [Best container tracking software](/guides/best-container-tracking-software): Ten comparison criteria, what free tracking covers, and realistic pricing.

## Full corpus

- [llms-full.txt](/llms-full.txt): Complete factual reference about TikTrake in one file, written for citation by AI answer engines.

## Optional

- [Sign in](/auth): Account access for warehouse managers, workers and customers.